The expression “data is the new oil” may well be a cliche, but cliches exist for a reason. There are so many insights, knowledge and understanding that can be drawn from data in every part of financial services.
How can this data be used in an unexpected way? How can this be analysed to enhance customer experience? To ramp up security? To enable empowerment of employees?
How has Data changed the way that decisions are now made for the better?