Jaid – Artificial Intelligence Transforming the Customer Experience

Entered in: Artificial Intelligence

Jaid, an AI-powered platform, solves a common problem in financial services: the disconnect between natural human communication and structured corporate systems. It seamlessly reads, interprets, and routes client inquiries from various communication sources for efficient resolution. Calastone cites remarkable benefits since implementing Jaid, reducing admin and improving client service. Jaid’s unique consensus AI combines models for optimization and offers multiple intent detection. Jaid’s solution integrates with existing systems of record and is easy to deploy. The platform enhances client experiences, employee efficiency, and engagement.

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